FAQs
Why is the match date “estimated”?
The matches in Spain are normally played on Sunday evening but can be rescheduled and played on Saturday evening. The football association confirms date and time of each match only 8 days before it takes place. In case you purchase tickets, E&TB will send you an e-mail as soon as the match details are confirmed.
When do I get the tickets?
The tickets for the LIGA are delivered during the week before the match, on Thursday morning outside Barcelona City and by Saturday at 13:00 in Barcelona City. The entrances can also be collected at our office on the Friday of the same week, from 9:00 to 18:00.
The tickets for EUROPEAN COMPETITIONS and for the Liga matches played in the middle of the week are delivered on Monday morning outside Barcelona City and by the day of the match at 13:00 in Barcelona City. The entrances can also be collected at our office on day of the match, from 9:00 to 18:00.
Can I get the tickets delivered outside of Spain?
We do not recommend this option for the delivery of your entrances since we can guarantee 100% the success of the delivery in Spain.
Can I rely on the staff that works at the reception of my hotel?
Our agent takes the name of the receptionist and the stamp of the hotel when your entrances are delivered. This accurate service guarantees the success of the delivery.
Why is the price of the tickets different than the face value?
Because E&TB provides a guaranteed service, selling in advance the tickets together with their delivery. The delivery of the tickets is guaranteed by our resources and a mobile emergency number is available for all your problems or requests. The maximum charge applied over the official ticket price complies with the FC Barcelona regulations.
Where will I seat?
The seats are assigned over the last days before of each match. The location of the seats is guaranteed in pairs as described for each category on sale - Pack A, Pack B, Pack C and Pack D
What happen if I can not attend the match I purchased the tickets for?
Tickets are not refundable however E&TB will try to re-sell your tickets and, if successful, we will refund you 100% of the amount paid.